Frequently Asked Questions

CostTracker is easy to set up and you can have it all set up in just minutes. To ensure that you get started the best possible way we also offer a free start-up meeting where we go through all relevant settings with you.

No installation is necessary as the system is 100% cloud-based. All you need is a web browser and you can access and use CostTracker.

All support is included in the price. We offer support via email, phone, or video meetings—depending on what suits you best.

You can test all features during the free trial. However, some features (such as integrations, planned purchases, and cash flow analysis) may need to be activated upon request.

There are no setup costs to get started with CostTracker.

There are no costs associated with integrations. All integrations are plug-and-play and connect directly to your accounting system.

Yes, users can be assigned different roles and permissions, giving you full control over who can access information and perform specific tasks.

Yes, CostTracker is built with a responsive design and works on all mobile devices via a browser.

Yes, all user actions are logged. You can also upload relevant documents, giving you full traceability and control.

Yes, there are several ways to customize your purchase orders. You can add your own logo, adjust numbering, and choose what information should be included.

You always have real-time control over budgets and commitments when using CostTracker. By enabling the “Planned Purchases” module, you can also see real-time estimates. We’re happy to show you how if needed.

There are multiple areas where you can upload data into CostTracker. You can also export data to .csv or .xlsx in all areas where it is relevant.

Yes, you can make purchases in foreign currencies. Daily exchange rates are automatically updated, ensuring you always have the latest rates available. All purchases are converted to your local currency for accurate budget control.